Chatbot capabilities are evolving rapidly, opening up a huge range of opportunities. There is a myriad of tools and techniques for chatbot development. Deeson's experienced chatbot and AI team will work with you to identify the best course of action for your specific needs - crucial to ensuring you can focus on the right areas.
We provide solutions across a range of different services (Alexa, Facebook Messenger, Slack) and for different needs (marketing, ecommerce, business support and internal tools).
We learn to converse before we navigate websites or interact with apps. From a human perspective conversational interfaces are a no-brainer
Ronald Ashri, Technical Strategy Director at Deeson
One of the main benefits of using conversational interfaces is that you can engage with your users where they are. The rise of messaging platforms means you can reach your customers through Facebook Messenger, Slack or SMS.
Being able to provide information or sell products on a familiar channel means you can meet the needs of your users in new ways and increase satisfaction. It's often a better solution for your users than trying to get them to install another mobile app.
Teams are increasingly taking advantage of workplace collaboration platforms such as Slack, Workplace by Facebook and Microsoft Teams. They reduce communication friction and are increasingly integrated with internal systems and external data sources.
Bespoke bots for these platforms can provide your team with aggregated information in real time, deliver training and even allow actions to be taken directly within the platform.
Our chatbot and AI training services can get your team up to speed with these technologies quickly so you can start exploiting them efficiently.
Chatbots give you an opportunity to engage with your users in ways that just aren't possible with websites. For example:
The use of AI-powered analytics mean that you can adapt the conversation in real-time based on the input received, to present the best possible reply to the user.
We help you determine which projects represent best value as part of your overall strategy, and then we deliver them for you.
Our conversational interface and applied artificial intelligence team is lead by Dr. Ronald Ashri. With a PhD in Computer Science (AI and agent-based computing) he has more than 16 years' experience in the field both from a strategic and product-centric perspective.
Deeson worked with us to keep things as simple as possible, while making sure the functionality is spot on. The team takes the time to listen, they communicate well and they do what needs to be done to get results
Mary Henson, CEO, Agile Business Consortium