Are chatbots just a fad destined to fade away or are we witnessing a real change in how digital engagement happens? In this post we explain what conversational interfaces are, why they are here to stay, why they should form part of your digital strategy and what questions you should be asking yourself in considering incorporating them.
The question we are going to try and answer here is how can we reason about AI as we are thinking of building our own AI-powered applications. What are the conceptual tools we need to be effective? We are going to provide a simple framework, light on buzzwords, to achieve this.
I know putting the words “fun” and “work” together is a strange concept for some people, but I think it can be achieved. Teams that have fun collaborate better and strong collaboration is a key ingredient to any successful project.
We were very proud to be sponsors of UKGovCamp 2017, and we engaged with attendees on areas that are very important to the public sector - user experience, analytics and engagement. It’s becoming increasingly important to measure the performance of government services and calculate value for money.
